1) Customer are not satisfied/like the channel line-up performance. We suggest EVERY customer to go for a trial before buying subscriptions.
2) Customers is unable to set-up their devices at their end. We will provide our support to setup their devices, however, because we do not know about the circumstances with the device, our support is limited to pre-defined steps for configuration.
3) If some channels are freezing or not working, though almost all of our servers are stable, sometimes channels do freeze or do not work due various reasons, however , most of the times, these issues are temporary and caused by below reasons.
Customers internet fluctuations
Issues with the device
Channel is down from server end
We do not manage these servers and we don’t have any control over them.
4) Customer changes his/hers mind and wanted to withdraw/switch between servers after 2 days. (before two days has gone by, we can switch you to another package that we offer)
Anybody claiming wrongful disputes will result in block/ban. We are here to work with you not against you.